Amazon Web Services confirms the global outage has been resolved after a DNS issue caused widespread internet disruption.
Date: October 20, 2025
By: M. Azhan | Prime Bulletin Tech Desk
Global Internet Outage Linked to AWS
A major Amazon Web Services (AWS) outage on Monday caused widespread disruption, affecting thousands of websites, apps, and online services across the world.
After several hours of downtime, Amazon confirmed that the issue had been “fully mitigated.”
The problem originated from AWS’s US-EAST-1 region in Northern Virginia, a critical data hub for global cloud infrastructure. This region supports millions of websites, including major apps, corporate servers, and public platforms.
Popular services such as Snapchat, Signal, Perplexity AI, Epic Games (Fortnite), and even government portals across Europe and the UK were impacted. Amazon’s own Alexa and retail systems also experienced interruptions.
AWS Confirms the Issue Has Been Resolved
In a statement posted on the AWS Service Health Dashboard, the company said:
“The underlying DNS issue has been fully mitigated, and most AWS service operations are returning to normal. Some customers may continue to experience minor delays as systems stabilize.”
According to AWS engineers, a DNS resolution failure temporarily broke communication between key systems, impacting EC2, S3, and DynamoDB services. The team quickly deployed fixes and rerouted network traffic to restore operations.
Global Impact and Reactions
This outage highlighted the world’s heavy reliance on AWS, which powers nearly one-third of all cloud-based infrastructure.
The disruption caused significant slowdowns for businesses and users alike, including:
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E-commerce platforms going offline or loading slowly
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Banking and payment apps showing service errors
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Streaming services freezing mid-session
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Corporate dashboards losing data access
Tech experts say this event is a wake-up call for organizations to diversify their hosting solutions and use multi-cloud systems to reduce the risk of single-point failures.
Expert Opinions
“Even a brief AWS outage affects billions of users globally,” said Dr. Ahmed Malik, a cloud infrastructure specialist.
“It shows why companies must invest in multi-region backups and redundancy systems to maintain reliability.”
Industry analysts predict AWS will enhance its DNS and failover architecture to prevent future large-scale disruptions.
AWS to Release Detailed Report
AWS has confirmed it will soon publish a detailed post-incident analysis, outlining the root cause, mitigation process, and steps taken to strengthen system resilience.
A company spokesperson stated:
“We are committed to improving service reliability and transparency to ensure global uptime.”
Prime Bulletin Insight
This outage reminds the tech world that no system is immune to failure — even the most advanced cloud providers.
As businesses and governments depend more on digital platforms, such events expose vulnerabilities that can affect communication, commerce, and data security worldwide.
Following this incident, many organizations are rethinking their disaster recovery, data backup, and geo-redundancy strategies to ensure service continuity.
Frequently Asked Questions (FAQs)
1. What caused the Amazon Web Services outage?
A DNS resolution error in AWS’s US-EAST-1 region led to a connectivity failure affecting global users.
2. Which platforms were affected?
Major platforms like Snapchat, Signal, Fortnite, and several e-commerce and government websites were hit by downtime.
3. How long did the AWS outage last?
The disruption lasted for several hours before services were fully restored.
4. Is the issue completely resolved now?
Yes. AWS confirmed that most systems are back to normal, with minor delays during final stabilization.
5. What will AWS do to prevent future outages?
AWS plans to publish a full incident report and reinforce its redundancy and DNS systems to improve reliability.
Final Thoughts
The AWS outage of October 2025 is a clear reminder that even the most powerful cloud providers face technical setbacks.
For global businesses, redundancy, backup planning, and system diversity are more important than ever to protect against downtime.
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